TGM Design Ltd
- Posted: 09 May 2025
- Location: New Plymouth
- Work Type: Full Time
- Classification: Office & administration
We're Hiring: Production Coordinator / Customer Service
Full-time | Monday to Friday, 8.30am - 5.00pm | New Plymouth Central
Are you an organised multitasker who thrives in a fast-paced, creative environment? We’re on the lookout for a Production Coordinator / Customer Service superstar to join our team in the heart of New Plymouth.
At TGM, we’re a tight-knit team with a flat hierarchy and a strong focus on collaboration. We believe in doing great work together - supporting each other and delivering outstanding results for our clients every time.
About the role
This is a full-time support role where you’ll be at the heart of our production process. You’ll manage incoming jobs, track them through our systems, liaise with clients and suppliers, and make sure everything is delivered on time and to the highest quality. You’ll play a key role in keeping things running smoothly - ensuring every job reflects the creative excellence we’re known for.
Some local travel within Taranaki may be required, so a full and valid driver’s licence is essential.
You’ll be responsible for:
Coordinating job flow from start to finish
Communicating with clients, suppliers, and the internal team
Supporting the studio to ensure timelines and quality standards are met
Solving problems and keeping things on track - with a smile
We’re looking for someone who:
Has several years’ experience in admin and/or customer service roles
Is proactive, solution-focused and thrives on staying one step ahead
Communicates clearly and professionally
Has excellent computer skills and is quick to learn new tools and systems
Has a positive, can-do attitude and a love for getting things done right
If you’re someone who sees what needs doing and gets stuck in - with no fuss and a good sense of humour - you’ll fit right in.
Why join us?
Supportive, team-first culture
Opportunities to grow and develop
Be part of a company that delivers extraordinary outcomes every day
Central location with car park available
Ready to apply?
Send us your CV and a short cover letter telling us why you’d be a great fit at TGM using the form at https://www.tgmcreative.co.nz/were-hiring/ by Sunday 18th May. We can’t wait to meet you.
Employer questions
Your application will include the following questions:
Which of the following statements best describes your right to work in New Zealand?
How many years' experience do you have as a customer service coordinator?
Do you have experience in administration?
Do you have customer service experience?
Full-time | Monday to Friday, 8.30am - 5.00pm | New Plymouth Central
Are you an organised multitasker who thrives in a fast-paced, creative environment? We’re on the lookout for a Production Coordinator / Customer Service superstar to join our team in the heart of New Plymouth.
At TGM, we’re a tight-knit team with a flat hierarchy and a strong focus on collaboration. We believe in doing great work together - supporting each other and delivering outstanding results for our clients every time.
About the role
This is a full-time support role where you’ll be at the heart of our production process. You’ll manage incoming jobs, track them through our systems, liaise with clients and suppliers, and make sure everything is delivered on time and to the highest quality. You’ll play a key role in keeping things running smoothly - ensuring every job reflects the creative excellence we’re known for.
Some local travel within Taranaki may be required, so a full and valid driver’s licence is essential.
You’ll be responsible for:
Coordinating job flow from start to finish
Communicating with clients, suppliers, and the internal team
Supporting the studio to ensure timelines and quality standards are met
Solving problems and keeping things on track - with a smile
We’re looking for someone who:
Has several years’ experience in admin and/or customer service roles
Is proactive, solution-focused and thrives on staying one step ahead
Communicates clearly and professionally
Has excellent computer skills and is quick to learn new tools and systems
Has a positive, can-do attitude and a love for getting things done right
If you’re someone who sees what needs doing and gets stuck in - with no fuss and a good sense of humour - you’ll fit right in.
Why join us?
Supportive, team-first culture
Opportunities to grow and develop
Be part of a company that delivers extraordinary outcomes every day
Central location with car park available
Ready to apply?
Send us your CV and a short cover letter telling us why you’d be a great fit at TGM using the form at https://www.tgmcreative.co.nz/were-hiring/ by Sunday 18th May. We can’t wait to meet you.
Employer questions
Your application will include the following questions:
Which of the following statements best describes your right to work in New Zealand?
How many years' experience do you have as a customer service coordinator?
Do you have experience in administration?
Do you have customer service experience?