Dunlop Insurance and Investments Limited

  • Posted: 13 Mar 2025
  • Location: South Taranaki
  • Work Type: Full Time
  • Classification: Banking, finance & insurance
About the role

We are seeking an enthusiastic administrator to join our team at Dunlop Insurance in Hawera, Taranaki. This position is for 30 hours per week and will provide vital support to our experienced insurance brokers, ensuring our clients receive exceptional service and advice. Training will be available to become a registered financial adviser and progress your insurance career.

What you'll be doing

Assisting insurance brokers with client inquiries and policy administration tasks
Preparing and processing insurance applications, renewals and endorsements
Maintaining accurate client records and policy documentation
Liaising with insurance providers to obtain quotes and manage policy changes
Administering claims, keeping communication flowing between client, insurer and repairer
Providing excellent customer service to clients throughout the insurance process
Supporting the broader team with administrative and operational tasks as required
What we're looking for

Previous experience in an administrative or customer service role within the insurance industry
Strong communication and interpersonal skills with the ability to build positive relationships with clients and colleagues
Excellent attention to detail and organisation skills to maintain accurate records and ensure timely processing
Proficiency in using insurance software and Microsoft Office applications
A collaborative team player with a proactive and solutions-focused approach
A genuine interest in the insurance industry and a commitment to providing exceptional client service
What we offer

Flexible working hours between 8am - 4pm weekdays
Ongoing training and development opportunities
Supportive and friendly work environment
Opportunity to grow your career in the insurance industry
Employee discounts on insurance products
About us

Dunlop Insurance is a well-established insurance brokerage with a reputation for providing personalised and trusted advice to our clients. With around 40 years of industry experience, we are committed to helping individuals and businesses protect their assets and achieve their financial goals. Join our team and be part of a dynamic and collaborative workplace.

Apply now to become our next Insurance Broker Support!


Employer questions
Your application will include the following questions:
Which of the following statements best describes your right to work in New Zealand?
How many years' experience do you have as an Insurance Broker?
How many years' experience do you have in the insurance industry?
Which of the following Microsoft Office products are you experienced with?
Do you have customer service experience?
Do you have experience in administration?
Do you have a current Police Check (Criminal Record Check) for employment?