TSB

  • Posted: 16 May 2025
  • Location: New Plymouth
  • Work Type: Full Time
  • Classification: Banking, finance & insurance
Strategic Execution Office

Auckland or New Plymouth

Permanent, Fulltime

At TSB, you’ll be part of a profit for purpose organisation, that empowers and enables you to be your best and make a positive difference for the people you work with, and the communities you are part of.

About the role

As the Performance Insights Lead you will be responsible for enabling clear visibility of progress towards TSB’s strategic goals with a core focus on the 18-month OKR horizon and its alignment to TSB’s 2030 strategy.

Who are you?

You will have the ability to work in a fast-paced, cross-functional, and dynamic environment and be responsible to prepare strategic performance reporting, ensuring transparency of outcomes, risks and value delivery.

You will demonstrate expertise in agile methodologies, with a clear understanding of how to integrate performance insights into agile workflows with strong experience in performance reporting.

Supporting leaders and working alongside with finance business partners, you will display strong communication skills with the ability to present complex information to diverse audiences, with excellent problem-solving abilities and attention to detail.

In this role, you can expect to:

Establish and evolve performance frameworks to track progress towards key results and strategic value drivers.
Develop and maintain dashboards and reporting tools.
Analyse trends and performance patterns to surface insights that support timely decision-making.
Embed performance insights into key planning and delivery cycles.
We are looking for candidates who have:

Bachelor’s degree in Business Administration, Economics, or a related field.
5+ years in a similar performance insights or business analysis role, preferably within an agile environment in banking.
Proficient in using analytics tools (e.g., Power BI, Tableau) and business intelligence software to create dashboards and reports.
What’s in it for me?

At TSB, we’re small enough to really care about our customers but big enough to have great rates, innovative products, and digital solutions. We are looking for people to help us achieve our goal of being the easiest bank to deal with.

We aim to create remarkable experiences for our people, who in turn create remarkable experiences for our customers.

By working with us, you’ll be a part of a profit for purpose organisation. We’re 100% owned by Toi Foundation, a philanthropic trust, and our annual dividends contribute to Toi’s transformational impact in our community.

We believe that we all bring something unique to our workplace and when we are encouraged to be ourselves, TSB is stronger for it. That’s why we’re committed to supporting your wellbeing, creating space for you to be your best self, both in and out of work, and enabling you to make a meaningful difference in our communities.

If you are ready to get stuck in as part of a collaborative team where you’re supported to be your best self…. Apply Now!

Closing date for applications is 5.00 p.m., Sunday 1st June 2025.

For a copy of the Job Description visit Performance-Insights-Lead-PD.pdf