TBI Health Group Ltd.
- Posted: 10 Apr 2024
- Location: New Plymouth
- Work Type: Full Time
- Classification: Healthcare
TBI Health was created with a simple idea: to help people with pain, illness, or injury. TBI Health has come a long way since it began its journey in 2001, from 2016 we partnered with Southern Cross & together we are passionate about ensuring our clients get the right help, at the right time, to get them back on track & living meaningful lives.
We are known to offer an attractive work environment to support staff wellbeing and growth. Our current focus is to continue our work on introducing new services for our staff to become involved in and ultimately, help enhance their careers.
It is also important to TBI Health to continue having an equity focused workplace culture where staff feel supported, enriched, & valued. As a NZ owned company, we position ourselves as a Te Tiriti partner and have an ongoing commitment to health equity for Māori. Join us on this transformational journey of delivering tailored and quality healthcare service which meets the needs of our diverse Aotearoa.
About the mahi (role)
A Health Navigator will be primarily working on the Integrated Care Pathway for Musculoskeletal injuries (ICP-MSK). It is as a collaboration between TBI Health, Orthopaedic Specialists, and Physiotherapists to deliver an integrated rehabilitation programme for people with back, knee, and shoulder injuries. The main objective of ICP-MSK contract is to provide a high-quality client-centred service that is integrated, coordinated and measurable, improving access, experience, and outcomes for ACC clients. You will provide navigation support for clients ensuring they have a rehabilitation plan, they are making progress towards their goals and helping them navigate ACC supports to ensure their treatment, social, work and cultural needs are met. You will also play a key part of building and maintaining relationships with our partners ie surgeons, GP’s and other allied healthcare providers in the region.
There are several regions where we run the service and you be part of a wider national team of Health Navigators. In this role, you will be responsible for supporting the ICP-MSK for the Taranaki Region.
The successful candidate will assist with these key tasks:
Coordinate clients moving through the ICP-MSK Pathway.
Ensure an excellent client experience through their injury journey.
Ensure the client has access to the right ACC supports.
Champion cultural safety, equity and access for all kiritaki / clients.
Link in non-injury supports where identified.
Develop strong relationships between all rehab providers and stakeholders to deliver a high-quality interdisciplinary team service.
Be responsible for the contractual compliance and oversight of the ICP-MSK to ensure the success of the service.
If you are an enthusiastic and motivated person with experience in the Rehabilitation field and/or a background in ACC Case Management, then this could be the role for you!
About you
The applicant requires a minimum of 3-years Rehabilitation/ Health/ Case Management experience. A post-graduate qualification in rehabilitation/ occupational health would be an advantage to the applicant however not essential.
Substantial orientation, training and support will be provided.
A genuine interest in the area of Rehabilitation
A strong work ethic
A positive, can-do attitude
A desire to achieve excellence
Proven proficiency in contractual compliance
Very good organisational and communication skills
An ability to work both autonomously and as part of a team
An awareness of how to provide top quality customer service
Current full clean driver’s license
Benefits of joining TBI Health
Work as part of an enthusiastic, cohesive, and experienced multidisciplinary team of health professionals within a vibrant rehabilitation setting.
Flexible hours and an ability to work both within one of our rehabilitation clinics and from home.
A mobile phone and laptop are provided as part of the role.
NZ owned Company
Employee Assistance Programme
A positive and supportive team culture
Birthday leave (must be employed 20 or more hours to qualify)
Annual Wellbeing Allowance - currently valued at $250 if you are employed for 20 hours or more per week or $100 for employees who work under 20hours per week.
Subsidised health insurance with Southern Cross (working 20+ hours)
Attend several training sessions during the year focused on teaching how to incorporate Māori tikanga in your role appropriately.
How to apply
Applications close 10th May 2024.
Please include a covering letter with your application. All correspondence will be kept strictly confidential. All applications must be submitted via the online process. Applications received directly via email may not be considered for shortlisting.
We welcome applications from a diverse range of candidates who meet the skills and qualifications criteria for the advertised role. Should you be successful in your application, we will contact you to organise an interview. At that time, you will have the opportunity to inform us of any cultural or any other diversity needs you may have so we can support you appropriately during the interview process.
For further information or a coffee and a chat about the role please contact the New Plymouth Manager Paul Randall on 027 557 6464 or [email protected]
Please note we will be shortlisting and interviewing as suitable applications come through. So it is likely the advertisement will close before the advertised deadline. If you are interested in expressing interest or finding out more, contact us as soon as possible.
We are known to offer an attractive work environment to support staff wellbeing and growth. Our current focus is to continue our work on introducing new services for our staff to become involved in and ultimately, help enhance their careers.
It is also important to TBI Health to continue having an equity focused workplace culture where staff feel supported, enriched, & valued. As a NZ owned company, we position ourselves as a Te Tiriti partner and have an ongoing commitment to health equity for Māori. Join us on this transformational journey of delivering tailored and quality healthcare service which meets the needs of our diverse Aotearoa.
About the mahi (role)
A Health Navigator will be primarily working on the Integrated Care Pathway for Musculoskeletal injuries (ICP-MSK). It is as a collaboration between TBI Health, Orthopaedic Specialists, and Physiotherapists to deliver an integrated rehabilitation programme for people with back, knee, and shoulder injuries. The main objective of ICP-MSK contract is to provide a high-quality client-centred service that is integrated, coordinated and measurable, improving access, experience, and outcomes for ACC clients. You will provide navigation support for clients ensuring they have a rehabilitation plan, they are making progress towards their goals and helping them navigate ACC supports to ensure their treatment, social, work and cultural needs are met. You will also play a key part of building and maintaining relationships with our partners ie surgeons, GP’s and other allied healthcare providers in the region.
There are several regions where we run the service and you be part of a wider national team of Health Navigators. In this role, you will be responsible for supporting the ICP-MSK for the Taranaki Region.
The successful candidate will assist with these key tasks:
Coordinate clients moving through the ICP-MSK Pathway.
Ensure an excellent client experience through their injury journey.
Ensure the client has access to the right ACC supports.
Champion cultural safety, equity and access for all kiritaki / clients.
Link in non-injury supports where identified.
Develop strong relationships between all rehab providers and stakeholders to deliver a high-quality interdisciplinary team service.
Be responsible for the contractual compliance and oversight of the ICP-MSK to ensure the success of the service.
If you are an enthusiastic and motivated person with experience in the Rehabilitation field and/or a background in ACC Case Management, then this could be the role for you!
About you
The applicant requires a minimum of 3-years Rehabilitation/ Health/ Case Management experience. A post-graduate qualification in rehabilitation/ occupational health would be an advantage to the applicant however not essential.
Substantial orientation, training and support will be provided.
A genuine interest in the area of Rehabilitation
A strong work ethic
A positive, can-do attitude
A desire to achieve excellence
Proven proficiency in contractual compliance
Very good organisational and communication skills
An ability to work both autonomously and as part of a team
An awareness of how to provide top quality customer service
Current full clean driver’s license
Benefits of joining TBI Health
Work as part of an enthusiastic, cohesive, and experienced multidisciplinary team of health professionals within a vibrant rehabilitation setting.
Flexible hours and an ability to work both within one of our rehabilitation clinics and from home.
A mobile phone and laptop are provided as part of the role.
NZ owned Company
Employee Assistance Programme
A positive and supportive team culture
Birthday leave (must be employed 20 or more hours to qualify)
Annual Wellbeing Allowance - currently valued at $250 if you are employed for 20 hours or more per week or $100 for employees who work under 20hours per week.
Subsidised health insurance with Southern Cross (working 20+ hours)
Attend several training sessions during the year focused on teaching how to incorporate Māori tikanga in your role appropriately.
How to apply
Applications close 10th May 2024.
Please include a covering letter with your application. All correspondence will be kept strictly confidential. All applications must be submitted via the online process. Applications received directly via email may not be considered for shortlisting.
We welcome applications from a diverse range of candidates who meet the skills and qualifications criteria for the advertised role. Should you be successful in your application, we will contact you to organise an interview. At that time, you will have the opportunity to inform us of any cultural or any other diversity needs you may have so we can support you appropriately during the interview process.
For further information or a coffee and a chat about the role please contact the New Plymouth Manager Paul Randall on 027 557 6464 or [email protected]
Please note we will be shortlisting and interviewing as suitable applications come through. So it is likely the advertisement will close before the advertised deadline. If you are interested in expressing interest or finding out more, contact us as soon as possible.