Insure Taranaki Ltd

  • Posted: 25 Nov 2021
  • Location: New Plymouth
  • Work Type: Full Time
  • Classification: Banking, finance & insurance
SME/Claims Broker

Permanent full-time position (Mon-Fri)
Varied role includes broking and claims management
Prime New Plymouth location


About us

Insure Taranaki is a fire and general broking firm based in a vibrant business hub in New Plymouth, Taranaki. As a member broker of Insurance Advisernet, we specialise in providing clients with local, independent, professional, and easy to understand risk management and general insurance advice.

Insure Taranaki has been steadily growing its business since it was established in 2017 and is now on the hunt for the right person to further support the business and our clients.



The role

As part of a tight-knit team you will be responsible for end-to-end insurance portfolio management for our predominantly commercial clients, with a key focus on ensuring superior claims process and outcomes. Day-to-day tasks include:

Managing annual renewals for Small Business and large Personal Lines clients
Supporting the team with preparation of renewals for larger business clients
Client claim management from lodgement to closure
General insurance administration and processing using our leading iBroker software


About you

Do you have an upbeat personality, work with a high level of attention to detail, and have a proven track record of providing excellent customer service?

We are looking for someone who can bring:

Strong written and verbal communication skills
Confidence and autonomy to manage your own workload
Negotiation and problem-solving skills
Strong focus on excellent client outcomes
Ability to work well in a close team
Minimum two years’ experience in insurance or other relevant roles
Competent with Microsoft Office (Outlook, Excel, Word)
Bachelor’s Degree in Business or similar field is desirable


Our culture

We are a locally run business with a team that values our interpersonal relationships and clients, promotes teamwork and collaboration, and embraces innovation. We recognise and reward forward thinking and loyalty and offer a workplace where you feel valued and can thrive. As such, we offer competitive salaries and welcome a team member who is looking to grow along with the business. This is a full-time position (Mon-Fri), however this is open to discussion for the right candidate.



If you have the skills, spark and drive to help us on our journey then click Apply Now! We believe that cover letters are important to help us better understand why you are interested in this position, so please take this into consideration when submitting your application.



If you wish to reach out directly for a confidential discussion, please email [email protected] or call 0274 888 222.



In order to perform this role as a financial adviser, you will need to hold the NZQA Level 5 Certificate in Financial Services. While it’s preferred that you either hold or are working towards this, for the right candidate we will pay for and support you to obtain this.